Shop Policies

Shipping | Orders will ship within 3-5 business daysPlease note –– your order will be shipped to the address you entered in your order. If you need to make a change to that address, please email us at hello@jentlelandmark.com as soon as possible! If your order is returned as undeliverable, you will be refunded the cost of the products (but not the shipping cost). 

Returns | Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@jentlelandmark.com with proof of purchase and send your item to our address (below).

Shipping:
To return your product, you should mail your product to our address (below).

Jentle Land Mark
1133 S Jefferson Street, Apt 9
Allentown, PA 18103

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

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